Support
Get answers to your questions and help from our team.
PERSONALIZED SUPPORT
Find support, explore helpful resources, or get guidance choosing and using your device.
Get answers to your questions and help from our team.
Find quick answers, helpful articles, and setup resources.
Knowledge BaseFind the best device for your goals, space, and budget.
Start Buyer GuideBuild a treatment plan around your wellness goals.
Open Therapy PlannerYou can reach our support team through the contact form on this page. Share your question and details, and we’ll get back to you as soon as possible.
Our team typically responds within 1–2 business days. Response times may vary during weekends, holidays, or periods of high demand.
Absolutely. Tell us about your wellness goals, preferred treatment area, available space, and budget. Our team will help you compare the available options.
You can explore our product guides and support resources or contact us for assistance with setup, recommended distance, session duration, and general usage.
Please provide your order number, the email address used for your purchase, and a brief description of your question or concern.
Contact us promptly with your order number and clear photos of the packaging, product, and affected area. Our team will review the issue and guide you through the next steps.
Contact us as soon as possible. We’ll try to help, but changes or cancellations may not be possible once an order has entered processing or shipping.
Please visit our Shipping, Returns, and Warranty pages for complete details. If you still need assistance, our support team will be happy to help.